Terms & Condition

By making a reservation, checking in, or accessing our services, you agree to be bound by these Terms.

1. Booking and Payment

• All reservations must be confirmed with full payment or a deposit as specified.
• Accepted payment methods include bank transfer, card payments, or online payment gateways.
• Prices may vary based on season, duration of stay, or special requests.
• Booking is only confirmed upon receipt of payment and a confirmation email/message.

2. Check-In and Check-Out

• Check-in Time: From [e.g., 2:00 PM]
• Check-out Time: By [e.g., 12:00 PM]
• Early check-in or late check-out requests must be approved in advance and may incur additional charges.

3. Guest Responsibilities

• Guests are responsible for the proper use and care of the property and its contents.
• Any damage or loss caused by the guest or their visitors must be reported and paid for.
• Guests must comply with all house rules, including no-smoking and no-party policies, as stated on the property listing or shared at check-in.

4. House Rules

• No smoking inside the apartment.
• No parties or loud music allowed.
• No pets (unless stated otherwise).
• Maximum number of guests must not exceed what was booked.

Failure to comply with house rules may result in immediate eviction without refund.

5. Cancellations and Refunds

• Cancellations made [insert policy, e.g., at least 48 hours before check-in] may be eligible for a full or partial refund.
• No refunds for no-shows or early checkouts.
• Refunds (if any) will be processed within [e.g., 7 business days].

6. Safety and Security

• Guests must ensure the apartment is securely locked when leaving.
• The property is fitted with necessary safety features such as fire extinguishers and first aid kits.
• The host is not liable for personal injury, loss, or theft of belongings during your stay.

7. Maintenance and Access

• The host or authorized personnel may access the apartment during reasonable hours for maintenance or inspection, with prior notice to guests.
• In case of emergencies, access may be granted without prior notice.

8. Use of Property

• The apartment is intended for short-term residential use only.
• It must not be used for commercial activities, illegal purposes, or any behavior that could disturb neighbors or damage the property.

9. Limitation of Liability

[Your Shortlet Apartment Name] shall not be liable for:

• Any indirect, incidental, or consequential damages arising out of your stay.
• Delays or disruptions caused by unforeseen circumstances (e.g., power outage, weather events, government regulations).

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective once posted on our website or communicated to you directly.